Shipping

We offer both air and sea shipment options for flexible and cost-effective choices. Air shipment is ideal for quick deliveries, while sea shipment is a budget-friendly option for larger shipments. Clear information on delivery times and costs is provided for customer convenience.

Yes, we ship internationally. Our products are available for global delivery to meet the creative needs of customers worldwide. Explore our international shipping options during the checkout process. For further questions contact our customer supports at bisma@bristolcraftwire.com 

The delivery time for your package depends on the order quantity, as we primarily deal with bulk orders. Please contact our customer support at bisma@bristolcraftwire.com  for specific shipping estimates based on your order size and location. We strive to provide timely deliveries to meet your manufacturing needs.

Payment

We accept payments through PayPal, Payoneer, and direct bank transfers for a seamless and secure transaction experience. As manufacturers, these methods ensure efficiency and direct engagement. Unfortunately, other payment options are not currently available.

Order & Returns

Explore our product catalog on our website, select the desired items, and add them to your cart. Proceed to checkout, where you can provide shipping details and complete your order. As manufacturers, enjoy direct access to premium products with the convenience of a straightforward ordering process. Contact our customer support bisma@bristolcraftwire.com for further information. 

To cancel or change your order, please contact our customer support immediately with your order details. Changes are subject to availability, and cancellations depend on the order processing stage. We recommend reaching out as soon as possible for assistance.

No, an account is not required to place an order. You can proceed with the checkout as a guest. However, creating an account offers benefits like order history tracking and faster future checkouts.

To track your order, check the confirmation email for your order number. Then, visit our website's "Track Your Order" page, enter the order number, and view real-time status updates. For carrier shipments, use the tracking number on the carrier's website for additional details.

Just send it back, and you can opt for a merchandise credit (refund or store credit). Keep in mind, that you'll cover the shipping fees. Please reach out to us before returning any items to prevent any inconvenience.